The Quality System has backed the excellence in AFA Customer Service and allows AFA to record its continuous improvement.
The Quality System provides a high level of assurance of:
- Qualification of auditors
- Absence of Conflict of Interest
- Confidentiality for all parties
- Quality of the audit reports
- Fulfillment of the audit life cycle (CAPA follow-up)
AFA is accredited according to ISO 17020 “Requirements for the operation of various types of bodies performing inspection” by ENAC (Spanish Official Accreditation Entity).
The accreditation covers the audits/inspection to manufacturers of raw materials for pharmaceutical use.